Terms and Conditions - Garden Clearance Hackney
Welcome to our Garden Clearance service in Hackney. Before engaging our services, please take a moment to review the following Terms and Conditions. By utilizing our services, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please refrain from using our services.
1. Services Provided
Our Garden Clearance services include the removal of garden waste, old plants, debris, and other unwanted items from your garden space. We operate within Hackney and surrounding areas, ensuring timely and efficient clearance to meet your needs.
1.1 Scope of Work
- Garden Waste Removal: Collection and disposal of garden waste such as branches, leaves, and grass clippings.
- Debris Clearance: Removal of any debris or unwanted materials from the garden area.
- Plant Removal: Safely removing old or unwanted plants, shrubs, and trees.
2. Booking and Scheduling
To secure our services, you must book an appointment in advance. We strive to accommodate your preferred dates and times, but availability cannot be guaranteed.
2.1 Confirmation
Upon booking, you will receive a confirmation via email or phone call. Please verify all details and notify us promptly of any discrepancies.
2.2 Rescheduling and Cancellation
If you need to reschedule or cancel your appointment, please provide at least 48 hours' notice. Failure to do so may result in a cancellation fee as outlined in section 4.
3. Payment Terms
Payment for our services is due upon completion of the job. We accept various payment methods, including cash, debit, credit cards, and bank transfers.
3.1 Pricing
Our pricing is based on the scope of work, volume of materials to be removed, and the time required to complete the job. A detailed estimate will be provided prior to commencing any work.
3.2 Additional Costs
Any additional services requested beyond the initial agreement may incur extra charges. These will be discussed and approved by you before proceeding.
4. Cancellation Policy
We understand that circumstances may change. If you need to cancel our services, please inform us at least 48 hours in advance to avoid cancellation fees.
4.1 Cancellation Fees
If you cancel within 48 hours of the scheduled appointment, a cancellation fee of 20% of the total service cost will be applied.
5. Liability and Insurance
We take utmost care in performing our services. However, we are not liable for any pre-existing damages or injuries that may occur during the clearance process.
5.1 Insurance Coverage
Our company carries liability insurance to cover potential damages caused by our team during the execution of our services.
5.2 Client Responsibilities
Clients are responsible for securing or removing any valuable or fragile items from the garden prior to our arrival to prevent potential loss or damage.
6. Access to Property
Clients must provide clear access to the garden area to facilitate efficient and effective clearance services.
6.1 Safety Compliance
Our team adheres to all safety regulations and guidelines to ensure a secure working environment. Clients are expected to assist in maintaining a safe area by removing obstacles or hazards that may interfere with our work.
7. Environmental Considerations
We are committed to environmentally responsible practices. Whenever possible, garden waste is recycled or disposed of in compliance with local regulations.
7.1 Sustainable Disposal
Our disposal methods aim to minimize environmental impact, including composting organic materials and responsibly handling non-recyclable waste.
8. Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.
8.1 Notification of Changes
Updates to our Terms and Conditions will be communicated via email or through our official communication channels.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Garden Clearance Hackney operates.
9.1 Dispute Resolution
Any disputes arising from the use of our services shall be resolved through mediation or arbitration in accordance with local laws.
10. Acceptance of Terms
By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
If you have any questions or require further clarification regarding our Terms and Conditions, please contact our support team prior to booking our services.